Care refers to a range of services and support designed to help individuals who need assistance due to illness, disability, or age. This can include help with daily activities, medical care, emotional support, and more.
Types of Care
Personal care:
Assistance with daily tasks such as bathing, dressing, mobility, meal preparation and feeding support
Medication Support:
Enabling clients to manage their medication safely
Domestic Care:
Cleaning, cooking and household chores
Companionship Care:
Providing conversation and emotional support to reduce loneliness
Community Care:
Support to actively access the community, engage in local activities, services, and social opportunities that promoting independence, inclusion, and wellbeing
Immediate Care:
Support for post-hospital discharge or falls and accidents
Overnight Care:
Support and supervision during the night to ensure safety, comfort, and peace of mind
Live in Care:
Around-the-clock support to help you stay safely at home with an outstanding level of one to one support
Reablement Care:
Supporting clients to do things for themselves, helping clients to regain their skills and confidence after a period of illness.
Respite Care:
Temporary care to give regular carers a break or extra support
Specialist Care:
Tailored support for individuals with conditions like dementia or Parkinson’s, as well as compassionate palliative and end-of-life care focused on comfort and dignity
Complex Care:
Provides specialised, skilled support at home for individuals with serious health conditions requiring medical and personal assistance tailored to their needs
Mental Health Care:
For children and young people in a crisis
Learning Disability Support:
Tailored assistance for individuals to manage everyday tasks, learn new skills, access the community
Health & Wellbeing Care:
Checks to help to monitor physical health, emotional wellbeing, and overall safety in a supportive, person-centred way
Assessing eligibility
Arranging your care in 3 Simple Steps - our dedicated team is hear to guide you every step of the way.
Step one - get in touch
Contact us today for an informal chat about how we can help you or your loved ones live safely at home. We'll discuss your needs, answer any questions, and provide an overview of our services, helping you understand the type of care you might need based on your circumstances.
Step two - free assessment
Next, we’ll arrange a free home visit for a detailed evaluation of you or your loved one’s individual needs. This helps us understand the physical, medical, emotional, and social requirements, allowing us to create a bespoke support plan.
Step three - bespoke support plan
Based on our in-depth assessment, we'll create a personalized care plan. Once agreed upon, this plan outlines the services we provide, ensuring peace of mind from day one. Our approach promotes independence and well-being. With your care plan in place, we'll select and introduce carers to support you.
Advice & support
You can always expect an honest, focused, and friendly approach from our team. We’re here to support you every step of the way. Browse our FAQs or get in touch for advice and support.
Understanding assessments
When participating in a care plan assessment, clients should expect a process that is thorough, respectful, and tailored to their individual needs. Meeting these expectations builds trust and ensures the care plan is both person-centred and effective. Below are the key elements clients can anticipate.
Respect and dignity
Clients expect to be treated with respect and dignity throughout the assessment. This includes being listened to and having their opinions valued.
Clear communication
Clear and simple communication is crucial. Information is presented in an understandable way and given the opportunity to ask questions.
Involvement in decision-making
Your or your loved one should be actively involved in the decision-making process. You should expect your preference and goals to be considered and incorporated into the care plan.
Comprehensive and holistic approach
A thorough assessment should consider all aspects of yours, or your loved one’s life, including physical, emotional, and social needs, looking beyond just medical needs.
Privacy and confidentiality
You should expect that all information you share with us is kept confidential and shared only with those directly involved in your care.
Follow-up and updates
You should expect regular follow-ups and updates to your care and support plan. It is a living document that evolves with your needs.
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